FAQs & Fees

You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below. If you cannot find what you’re after feel free to get in touch via the form on this page or Contact Us.

Booking with us is easy! You can either fill out a quick online form, or just drop us a message with your name, email, and phone number at admin@solidrockpsychology.com.au. We’ll send you a form to complete and might have a brief chat on the phone to wrap up the process. Then, you’ll be on our waitlist, and as soon as there’s an available slot with the perfect psychologist for you, we’ll get you scheduled.

Wondering which psychologist is the best fit for you? Great question! We have two answers: Firstly, we try our best to match your needs and availability with one of our psychologists based on your intake forms. Secondly, did you know we’re one of the few clinics in Australia using Precision Health Care? It’s super high-tech and aims to match you with the perfect therapist based on your precise needs. By late 2024, we’ll be using this cool tech to make sure you get the best match possible!

Good question. The reality is that it doesn’t always work, and occasionally people can feel like things get worse for them. For this reason, we follow best-practice guidelines of using evidence-based approaches, tracking outcome data, and getting regular supervision, because we want to provide the best care for you that we possibly can.

Sessions are all about collaboration. The first session is all about building trust and making sure your therapist “gets” you. After that, you and your therapist will figure out the goals you want to achieve together. At the start of each subsequent session you’ll decide what to focus on. Your therapist might have an idea, but just like a good tour guide, they want to know what’s on your agenda. By the end of each session, the goal is for you to feel understood, confident in the process, and that you focused on what matters to you.

The number of sessions varies for each person, and is tailored to you. Simple issues might get better in just a few sessions. When things are a bit more complicated or have been around for a while, it might take more time. From Jan 2022 to Oct 2023, the average at Solid Rock Psychology was 6 sessions, but ranged from 2 to 41 sessions.

Sometimes called Feedback-Informed Treatment (FIT) or Routine Outcome Monitoring (ROM), this is all about using data to make treatment more effective. Each session you’ll fill out a quick questionnaire (takes less than a minute), and then you and your therapist can see how things are going, and if the treatment is on the right track.

Deliberate Practice is a fancy term for therapists working to get better at what they do. It’s about breaking down therapeutic skills and working on them in a systematic way. In a field that hasn’t seen much change in effectiveness for decades, recent research suggests Deliberate Practice might be the game-changer we’ve been waiting for.

This is like high-tech match-making – helping you find the perfect therapist based on your unique profile. It has stemmed from research that spans the past 30+ years. We’re part of a network using this cutting-edge tech in 2024 to improve outcomes for our clients. It is the first time this technology has been used in Australia, and we look forward to progressively being able to use this matching process from mid-2024.

50 minute sessions are $262 for a clinical psychologist, and $218 for a psychologist or registrar, reflecting the Medicare rebate. The difference in price doesn’t mean a difference in care quality. We set these fees to reflect the Medicare rebate which is $93.35 for appointments with a psychologist, and $137.05 with a clinical psychologist (as at Nov 2023). This means an out-of-pocket expense of around $125 for appointments with a Medicare rebate.

For NDIS clients, a 60 minute session is billed at 1.25 hours to reflect the time taken to prepare for the session and write notes.

Group session costs vary, and Medicare rebates apply for both group and individual sessions. To join a group you will be asked to commit to participating in the whole group (e.g. 8 or 10 sessions), as your position cannot be filled by another person once allocated to you.

With a referral from your GP, Medicare rebates may apply to 10 individual sessions, and 10 group sessions each calendar year.

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Everyone feels stuck sometimes.
We are here to help you find your way through. Our team of psychologists in Nunawading are passionate about giving you effective support.